Refund policy

You have 15 days upon receipt of your order to return or exchange your item(s). Once you open your return request, you have 15 days to send your item(s) back to us

We usually process returns within 2-3 business days upon receipt at our warehouse and you will receive an email update about it. We issue refunds through the same payment method that you used for your order.

PayPal refunds are almost immediate, while credit card refunds may take up to 10 business days before showing up on your account, due to your bank processing time.

Klarna refunds are processed within 5-7 business days after we register the refund against your order. For more information: https://www.klarna.com/uk/customer-service/how-long-do-refunds-take/

If the credit card you used for payment has expired or has been blocked, yet you have a new card issued by the same bank, the refund will still arrive on the account of your new credit card, even though the number is different. If, however, you no longer have an account with the same bank, please contact the bank directly to check the details of the outstanding refund.

Original shipping costs aren't refundable. Also return import duties will be deducted from refund, regardless of the return method selected.